Shipping

North Island deliveries please allow 1-3 working days.
South Island deliveries please allow 3-4 working days.
Australia deliveries please allow 7 working days.

New Zealand Shipping Charges
  • Complimentary shipping on orders over NZD $99.01.
  • For orders NZD $99.00 and under, shipping is NZD $10.00.

Please provide a physical address for courier delivery, as we are unable ship to PO Boxes.

Australia Shipping Charges

All orders incur a shipping cost of NZD $25.00 and are sent via DHL Courier.

NZ & Aus Dispatch

An email confirmation will be sent once your order has been shipped, including a trackable link.

  • North Island deliveries please allow 1-3 working days.
  • South Island deliveries please allow 3-4 working days.
  • Rural deliveries allow a little longer than above.
  • Australia deliveries please allow 7 working days.
  • International orders pleae allow 12+ working days.

Orders are shipped within 3 working days of being placed.

If you have any issues, please check your tracking link from your email confirmation first. If your issue remains unresolved, contact us at hello@thegoodnightsociety.co.nz 

New Zealand orders will be sent in a compostable plant-based courier bag made from corn starch. Orders sent through NZ Post are carbon neutral.

International Shipping Charges and Dispatch

Any order to Canada, United States and Japan will incur shipping costs of NZD $40 and are sent via DHL Courier. 

Any order to Antigua & Barbuda, Aruba, Austria, Bahamas, Belgium, Bermuda, Denmark, Finland, France, Germany, Greece, Guam, Hong Kong, India, Ireland, Israel, Italy, Luxembourg, Mexico, Netherlands, Poland, Portugal, Puerto Rico, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, U.S Minor Islands, Virgin Island (British) and Virgin Islands (U.S) will incur shipping costs of NZD$60 and are sent via DHL Courier.

Any order to the Rest of the world (not listed above) will incur shipping costs of NZD$100.00 and are sent via DHL Courier.

We are sorry but we are unable to ship to the United Kingdom due to Brexit Tax Laws.

International orders will arrive at least 12 working days from sending.

An email confirmation will be sent once your order has been shipped, including a trackable link.

International Custom Charges

Orders shipped overseas may be subjected to international custom and import fees (ie. VAT, duties and clearing fees). The Goodnight Soceity takes no responsibility in payment of these charges. Please check with your local governmental office for further information relating to charges in your location. Custom clearance procedures can cause unforeseen delays to original delivery time frames.

Failure to collect your parcel due to not wanting to pay these fees or the parcel being returned to us due to incorrect address information or non collection from depot will result in a return of your original order amount less the costs to cover the costs for processing + inbound and outbound freight costs. 

If you refuse your parcel at customs due to the fees your order will be destroyed by customs and you will not be refunded by The Goodnight Society.